At DK Talents, we are committed to providing quality digital products and services. As our products are delivered electronically and payment is processed instantly, we have specific policies regarding refunds. Please read the following carefully before making a purchase.
1. Digital Products
- All products sold through DK Talents are digital in nature and are delivered electronically upon successful payment.
- Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges once the product has been delivered.
2. Instant Payment
- Payments for all digital products are processed immediately upon order placement.
- Once a payment has been completed, you will receive an email confirmation, and the product will be accessible for download or usage.
- As the product is made available instantly after payment, refunds are not possible after the purchase is completed.
3. Non-Refundable Circumstances
We cannot provide refunds or exchanges for the following situations:
- Change of mind after purchase.
- Incorrect product selection made by the customer.
- Failure to download or access the product due to technical issues unrelated to our platform (e.g., internet connection problems).
- Incompatibility issues with third-party software or systems unless explicitly stated in the product description.
4. Exceptional Circumstances
While refunds are generally not offered, we do consider exceptional circumstances such as:
- Duplicate purchases: If you accidentally purchase the same product twice, please contact us within 48 hours with proof of the duplicate transaction. We will assess the case and, if valid, may issue a refund for the duplicate order.
- Product delivery issues: In the rare event that you do not receive access to your digital product after payment, please contact our support team. We will work with you to resolve the issue and ensure you receive your product.
5. Customer Support
- If you encounter any issues accessing or using the product, please reach out to our customer support team at contact@dktalents.com or call us at +923076627712.
- Our team is available to assist you with any technical difficulties related to the purchase or delivery of our digital products.
Contact Us
For any questions or concerns about this Refund Policy, please contact us at:
Email: contact@dktalents.com
Phone: +923076627712