At DK Talents, we strive to deliver a seamless experience for our customers when purchasing digital products. Due to the nature of our offerings and the instant delivery of digital goods, we have specific guidelines regarding cancellations.
1. Digital Product Orders
- All products available at DK Talents are delivered electronically and are accessible immediately upon successful payment.
- As a result, once a purchase is completed, cancellations are not possible.
2. Instant Payment Processing
- Payments for digital products are processed instantly. Upon completion, the product is delivered to you electronically. Due to the nature of instant payment and delivery, cancellations or refunds are not permitted after the payment has been processed.
3. Non-Cancellable Situations
Cancellations are not available for:
- Completed orders where digital products have already been delivered.
- In-process transactions once the payment has been successfully made.
4. Exceptional Circumstances
In rare cases, we may consider a cancellation under the following conditions:
- Duplicate Orders: If you accidentally make a duplicate purchase of the same product, please contact us within 24 hours of the purchase. If verified, we may cancel and refund the duplicate order.
- Technical Errors: If there is an issue preventing the delivery or access of your product due to technical difficulties on our end, we will work to resolve the issue or may offer a cancellation and refund.
5. Contact Us for Assistance
If you believe there is a special situation or an error with your order that warrants cancellation, please contact us immediately at contact@dktalents.com or call +923076627712. Our team will review the case and assist you in resolving any issues.
Contact Us
For any questions or concerns about this Cancellation Policy, please contact us at:
Email: contact@dktalents.com
Phone: +923076627712