At DK Talents, we are committed to providing efficient and reliable shipping services to ensure that our customers receive their orders promptly. Please review our shipping policy below for details regarding our shipping methods, timelines, and other important information.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Most digital orders are instantly shipped within 5-10 minutes of payment.
- You will receive a notification when your order has been shipped.
2. Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 3-5 days
- Express Shipping: 2-3 days
- International Shipping: Available to select countries. Shipping rates and delivery times will vary based on location.
- Digital Orders: Most orders are shipped instantly after sucessful payment
Note: All shipping rates are based on the weight of your package and delivery destination. Additional customs duties and taxes for international orders are the responsibility of the customer.
3. Delivery Timeframes
- Domestic deliveries typically take [Insert Days] business days depending on the chosen shipping method.
- International deliveries typically take [Insert Days] business days but can vary due to customs clearance and other unforeseen delays.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the status of your shipment through our courier’s website.
5. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain products may be subject to additional shipping restrictions due to size, weight, or destination regulations. You will be notified at checkout if any items in your cart are restricted.
6. Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, and fees upon arrival at the destination country. These charges are the buyer’s responsibility.
- DK Talents is not responsible for delays due to customs processing.
7. Lost, Stolen, or Damaged Packages
- If your package is lost, stolen, or arrives damaged, please contact our support team at [Insert Contact Information] immediately.
- We will work with the shipping carrier to resolve the issue, but DK Talents is not liable for packages once they have been marked as delivered.
8. Incorrect Shipping Information
- Please ensure that all shipping details provided at checkout are accurate. DK Talents is not responsible for delays or non-delivery due to incorrect shipping information.